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Mobile Advertising in
Vietnam: Beyond SMS
      mindset
       Minh Nguyen
  Digital Strategist - AKA Digital
Outline
   Mobile advertising ecosystem

   Key mobile advertising services

   Mobile Display Advertising

   Best practices from other markets
The Mobile Ecosystem
   Carriers / Operators / Telco

   Aggregators

   Developers

   Handset manufactures

   Publishers

   Advertising networks

   Industry bodies
Mobile Marketing Beyond SMS
Mobile Marketing Beyond SMS
Mobile Marketing Beyond SMS
Mobile Marketing Beyond SMS
Aggregators
   What they do
     Collate content to re-sell
     e.g. ringtones, wallpapers, games, SMS
      competitions

   Example companies
     VMG
     VASC
     M-Box
     VTC
     Etc.
Agencies
   What they do
     Create mobile web sites & campaigns
     Deal with brands and advertisers (their clients)
     Sometimes work with mobile development company to
      implement

   Example companies
     Group M
     JWT
     AKA Digital
The Publishers
   What they do
     Create and publish content (news, weather &
      sport information)

   Example companies
     vnExpress Mobile
     Dantri Mobile
     Yahoo! Mobile
     Tuoitre Mobile
Mobile Advertising Networks

   What they do
     Create ads
     Serve ads into mobile websites & applications

   Example companies
     BuzzCity
     Adsmobi
     AdMob
     Navteq
What makes Mobile Advertising so enticing?

                      POTENTIAL                           PERSONALISATION

               Mass advertising, high reach
Traditional
Advertising    Lacks customisation                             -
               Zero interactivity


               One-to-one advertising
               Different design to different audiences
 On-line
Advertising    Interactive advertising



               Location based, highly targeted

  Mobile       Highly Interactive, viral , extremely
Advertising      personal & omnipresent
                                                                +
3. Key Mobile Advertising Services




                                 13
In Vietnam, it boils down to only 4 options?

                      SMS

                      MMS

                      Mobile Site

                      Mobile application

                   Really?
                      Mobile TV ?

                      QR Code?

                      Bluetooth?
SMS Marketing Types


1. Interactive response to short code
   integrated in an advertisement
2. Database Marketing
3. Branded ID and Footer advertising
4. SMS “push” based advertising
5. Voting or Polling
SMS Marketing Services
          Online SMS Marketing Tool                                Online SMS Competition Engine

SMS Blast                           Helpline,           Quizzes,                                  Feedback,
Campaigns                           CRM                 Comps                                     Surveys




                 TextBlaste                                             TextWinner
                      r




Customer                            Quick Send           Raffle                                   Voting,
Push Alerts                         SMS                  Promos                                   Polls



                                            Platform features
                         Profiled Targeting | High Speed Transmission | Personalised SMS
                      Real Time Delivery Status | Scheduled Delivery | Mobile Number Validity




                                                                                     2010 PromoTexter. All rights
Case Study: Sony Pictures –
‘Pursuit of Happiness’ SMS Promo
  The campaign was promoted
   across print, television, Café Coffee
   Day outlets.
  Users had to SMS ‘POH’ to 8243 &
   answer a simple question.
  On answering he could either win
   an SMS discount coupon of 15% on
   the purchase of the POH DVD & be
   eligible to win a FREE DVD.
  The SMS coupon could be
   redeemed at any music or video
   store.
  The activity increased the footfalls
   to the stores.
  Campaign by Yahoo
CADBURY

   “PAPPU PASS HO GAYA” campaign was run
    by Cadbury India with Amitabh Bachchan to
    test their brand recall.
   The campaign was supported by an SMS
    contest to conduct a wireless survey and
    gauge market acceptability of the new
    campaign launched for CDM .
   The viewer had to SMS “PAPU” to 4646 and
    get a question in return which revolved
    around the campaign.
   This initiative was a huge success which
    actually helped Cadbury to measure the Ad
    recall.
   Campaign by Hungama
Mobile Web – A Must-have
Mobile Web – A Must-have
Mobile Marketing Beyond SMS
Mobile Ads Inventory is HIGH!




Source: Admob May 2010
Campaign Mechanics
GET MOBILE PRESENCE
• 1 custom build landing page
• Banner creatives
• 1 feature (click to call, click to mail,   Display Banner
click to sms)                                on mobile web
• Mobile promo campaign to attract
‘action’ users
MOBILE MEDIA REACH (ONLY
POTENTIAL CUSTOMERS WITH
CERTAIN SMARTPHONES CAN SEE
THIS CAMPAIGM!!!)
• 1.5 million mobile impressions (eg)
• Any time frame within 1 or 2 months           WAP site
                                             With detailed info
GET POST CAMPAIGN ANALYSIS
• Data reports and analysis
• Database on ‘action’ users
Mobile QR Codes
   Integrate a QR Code in traditional and online advertising:
       on a billboard
       in a magazine
       on a website
       at Point of Sale
       in direct marketing materials

   Customers scan and click through to your mobile site

   SMS back-up is essential

   Since July 08 Telstra reported
       42.5k Code Scans
       1.2M+ handsets now capable of scanning mobile codes.
       25% of Telstra’s Next G handsets
Where can a QR Code go?

• Takashi Murakami & Louis
  Vuitton “designer QR”
• Jacket Patches
• Tattoos
• Business Cards
• Invitations
• Posters
• T-Shirts
Bluetooth
   Location specific
       Events
       Festivals
       Contained area such as an office building, university campus
        etc

   Customers with bluetooth enabled receive alert
   Choose whether or not to receive the content
Mobile Application Downloads
   Promote in an app store
       iPhone app store
       Other app stores are growing market

   Send an SMS with a link to download
   Send to a mobile site where they can download
   Pre-installed onto a phone
       Carriers
       Handset manufacturers
       Strong brands only
App stores - the iPhone and others
   iPhone
       Australian app store launched July 08
       500 – 750k Australian users

   Android (Google)
       Australian app store launched March 09
       2.3k applications
       No. 4 Handset in U.S. in March (after iPhone,
        Blackberry)

   Blackberry
       Launched App store April 09 (not in Aus yet)

   Nokia (Ovi store)
       Australian app store launched
       Predicted 20k applications on launch
In-Games Mobiles Advertising
    to build brand equity
€


NAVTEQ Introduces LocationPoint™ Advertising
NAVTEQ LocationPoint™ Advertising is a new form of communication
that provides advertising to consumers based on their locations.
LPA on Ovi Maps by Nokia Navteq



                                                                                                           • Top banner position in
     • Following Nokia’s ‘free                                                                               ‘Weather’, ‘Events’, ‘Michelin
       and forever’ navigation                                                                               Guide’ and ‘Lonely Planet’
                                                                                                             sections. More to follow
     • Advertise alongside                                                                                 • 100,000 downloads a day since
       highly valued location                                                                                launch week. 72 countries
       specific info                                                                                         available

                                                                                                           • Click to: call, map, route, web,
     • Available on more than                                                                                coupon
       20 Nokia GPS enabled
       devices*                                                                                            • NAVTEQ LocationPoint™
                                                                                                             Technology




                                 *Nokia models enabled: 2710, 5230, 5235, 5800 Navigation, 5800 XpressMusic, 6710,
31                                 6720, 6730, 6760, C5, E52, E55, E66, E71, E72, N86, N97, N97 Gold, N97 mini, X6
Traditional Advertising
   Integrate mobile destination (URL) in traditional advertising
   Advertise the mobile URL
       On a billboard
       In a magazine
       On the side of a tram
       In a press ad

   Include SMS shortcode as alternative to URL
Mobile Marketing Beyond SMS
Mobile Marketing Beyond SMS

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Mobile Marketing Beyond SMS

  • 1. Mobile Advertising in Vietnam: Beyond SMS mindset Minh Nguyen Digital Strategist - AKA Digital
  • 2. Outline  Mobile advertising ecosystem  Key mobile advertising services  Mobile Display Advertising  Best practices from other markets
  • 3. The Mobile Ecosystem  Carriers / Operators / Telco  Aggregators  Developers  Handset manufactures  Publishers  Advertising networks  Industry bodies
  • 8. Aggregators  What they do  Collate content to re-sell  e.g. ringtones, wallpapers, games, SMS competitions  Example companies  VMG  VASC  M-Box  VTC  Etc.
  • 9. Agencies  What they do  Create mobile web sites & campaigns  Deal with brands and advertisers (their clients)  Sometimes work with mobile development company to implement  Example companies  Group M  JWT  AKA Digital
  • 10. The Publishers  What they do  Create and publish content (news, weather & sport information)  Example companies  vnExpress Mobile  Dantri Mobile  Yahoo! Mobile  Tuoitre Mobile
  • 11. Mobile Advertising Networks  What they do  Create ads  Serve ads into mobile websites & applications  Example companies  BuzzCity  Adsmobi  AdMob  Navteq
  • 12. What makes Mobile Advertising so enticing? POTENTIAL PERSONALISATION  Mass advertising, high reach Traditional Advertising  Lacks customisation -  Zero interactivity  One-to-one advertising  Different design to different audiences On-line Advertising  Interactive advertising  Location based, highly targeted Mobile  Highly Interactive, viral , extremely Advertising  personal & omnipresent +
  • 13. 3. Key Mobile Advertising Services 13
  • 14. In Vietnam, it boils down to only 4 options?  SMS  MMS  Mobile Site  Mobile application Really?  Mobile TV ?  QR Code?  Bluetooth?
  • 15. SMS Marketing Types 1. Interactive response to short code integrated in an advertisement 2. Database Marketing 3. Branded ID and Footer advertising 4. SMS “push” based advertising 5. Voting or Polling
  • 16. SMS Marketing Services Online SMS Marketing Tool Online SMS Competition Engine SMS Blast Helpline, Quizzes, Feedback, Campaigns CRM Comps Surveys  TextBlaste TextWinner r Customer Quick Send Raffle Voting, Push Alerts SMS Promos Polls Platform features Profiled Targeting | High Speed Transmission | Personalised SMS Real Time Delivery Status | Scheduled Delivery | Mobile Number Validity 2010 PromoTexter. All rights
  • 17. Case Study: Sony Pictures – ‘Pursuit of Happiness’ SMS Promo  The campaign was promoted across print, television, Café Coffee Day outlets.  Users had to SMS ‘POH’ to 8243 & answer a simple question.  On answering he could either win an SMS discount coupon of 15% on the purchase of the POH DVD & be eligible to win a FREE DVD.  The SMS coupon could be redeemed at any music or video store.  The activity increased the footfalls to the stores.  Campaign by Yahoo
  • 18. CADBURY  “PAPPU PASS HO GAYA” campaign was run by Cadbury India with Amitabh Bachchan to test their brand recall.  The campaign was supported by an SMS contest to conduct a wireless survey and gauge market acceptability of the new campaign launched for CDM .  The viewer had to SMS “PAPU” to 4646 and get a question in return which revolved around the campaign.  This initiative was a huge success which actually helped Cadbury to measure the Ad recall.  Campaign by Hungama
  • 19. Mobile Web – A Must-have
  • 20. Mobile Web – A Must-have
  • 22. Mobile Ads Inventory is HIGH! Source: Admob May 2010
  • 23. Campaign Mechanics GET MOBILE PRESENCE • 1 custom build landing page • Banner creatives • 1 feature (click to call, click to mail, Display Banner click to sms) on mobile web • Mobile promo campaign to attract ‘action’ users MOBILE MEDIA REACH (ONLY POTENTIAL CUSTOMERS WITH CERTAIN SMARTPHONES CAN SEE THIS CAMPAIGM!!!) • 1.5 million mobile impressions (eg) • Any time frame within 1 or 2 months WAP site With detailed info GET POST CAMPAIGN ANALYSIS • Data reports and analysis • Database on ‘action’ users
  • 24. Mobile QR Codes  Integrate a QR Code in traditional and online advertising:  on a billboard  in a magazine  on a website  at Point of Sale  in direct marketing materials  Customers scan and click through to your mobile site  SMS back-up is essential  Since July 08 Telstra reported  42.5k Code Scans  1.2M+ handsets now capable of scanning mobile codes.  25% of Telstra’s Next G handsets
  • 25. Where can a QR Code go? • Takashi Murakami & Louis Vuitton “designer QR” • Jacket Patches • Tattoos • Business Cards • Invitations • Posters • T-Shirts
  • 26. Bluetooth  Location specific  Events  Festivals  Contained area such as an office building, university campus etc  Customers with bluetooth enabled receive alert  Choose whether or not to receive the content
  • 27. Mobile Application Downloads  Promote in an app store  iPhone app store  Other app stores are growing market  Send an SMS with a link to download  Send to a mobile site where they can download  Pre-installed onto a phone  Carriers  Handset manufacturers  Strong brands only
  • 28. App stores - the iPhone and others  iPhone  Australian app store launched July 08  500 – 750k Australian users  Android (Google)  Australian app store launched March 09  2.3k applications  No. 4 Handset in U.S. in March (after iPhone, Blackberry)  Blackberry  Launched App store April 09 (not in Aus yet)  Nokia (Ovi store)  Australian app store launched  Predicted 20k applications on launch
  • 29. In-Games Mobiles Advertising to build brand equity
  • 30. € NAVTEQ Introduces LocationPoint™ Advertising NAVTEQ LocationPoint™ Advertising is a new form of communication that provides advertising to consumers based on their locations.
  • 31. LPA on Ovi Maps by Nokia Navteq • Top banner position in • Following Nokia’s ‘free ‘Weather’, ‘Events’, ‘Michelin and forever’ navigation Guide’ and ‘Lonely Planet’ sections. More to follow • Advertise alongside • 100,000 downloads a day since highly valued location launch week. 72 countries specific info available • Click to: call, map, route, web, • Available on more than coupon 20 Nokia GPS enabled devices* • NAVTEQ LocationPoint™ Technology *Nokia models enabled: 2710, 5230, 5235, 5800 Navigation, 5800 XpressMusic, 6710, 31 6720, 6730, 6760, C5, E52, E55, E66, E71, E72, N86, N97, N97 Gold, N97 mini, X6
  • 32. Traditional Advertising  Integrate mobile destination (URL) in traditional advertising  Advertise the mobile URL  On a billboard  In a magazine  On the side of a tram  In a press ad  Include SMS shortcode as alternative to URL