[Report] Generational Trends Report

How have consumer behaviors and preferences changed across different generations? Find out in our latest report.

Read the report

Guides

From product development, to campaign measurement, to consumer insights - we make it our business to learn every social intelligence use-case inside out. Learn how to make social data work for your business with our practical and inspiring guides.

Page contents

A Marketer’s Guide to Mastering Video on LinkedIn

Here's everything you need to know about video marketing on LinkedIn.

Page contents

5 Best Practices for Using Social Listening in the Government Sector

Discover how government agencies use social listening to understand public sentiment, manage crises, improve communication, and build public trust.

Page contents

The All-In-One Guide to Influencer Marketing

Learn everything you need to know from influencer discovery to negotiation, campaign execution, compensation, and tracking results.

Page contents

A Marketer’s Guide to Mastering TikTok

Do you want to gain insights, strategies, and practical tips to elevate your TikTok strategy? We’ve got you covered.

Page contents

Crisis Management

Learn how proactively monitoring customer feedback can help your organization identify and manage a potential crisis.

Page contents

Employee Advocacy: Turn Your Employees Into Brand Ambassadors

Find out how your company can benefit from employee advocacy and turn your employees into your strongest brand advocates with our step-by-step guide, created in partnership with Sociuu.

Page contents

How to Deliver Exceptional Customer Care on Social

Take your customer service on social to the next level with our comprehensive guide which covers the benefits and challenges as well as strategy and best practices.

Page contents

The Consumer Intelligence Maturity Model

Want to understand your customers better? Here's a practical framework for leveling up your consumer intelligence.

Page contents

Consumer Research: Building Better Personas

Learn to build audiences and personas that deliver real value for your business.

Page contents

How to Effectively Measure the ROI of Sponsorships

A run-down of best practice for measuring the ROI of sponsorships before, during, and after a big spend

Maturity Model: social media management
Page contents

The Social Media Management Maturity Model

Is your organization optimizing its potential on social? Here's a practical framework for leveling up your social media team.

Page contents

The No-Nonsense Guide to Building a Social Media Strategy

Need a clear and easy path for navigating social media strategy? You’ve come to the right place.

1 2 3 10
Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.