Doctor review sites patients trust most: 15 platforms to know in 2025

Doctor review sites play a crucial role in helping patients choose the right healthcare provider by offering transparency, care quality, and trustworthiness.

These platforms allow patients to share their experiences, rate medical professionals, and provide valuable insights. Accordingly, it enables others to evaluate, compare, and ultimately choose the right medical professionals.

While Google Business Profile remains a go-to for general reviews, several other reputable doctor review websites go a step further and offer unique features like verified ratings, appointment scheduling ease, and more.

This article will explore the top 15 doctor review sites, the importance of doctor reputation management, what makes them the most trusted ones, and how to list your practice on these sites.

Top 15 popular and best doctor review sites

From ratings on manners to preferences like a doctor’s gender, today’s patients rely heavily on online reviews to guide their healthcare choices. But which platforms actually influence decisions and how do they handle negative reviews?

Here are 15 popular business review sites that rank among the best for honest, reliable doctor feedback.

1. Google Business Profile
2. Facebook
3. WebMD
4. ZocDoc
5. Vitals
6. Healthgrades
7. RateMDs
8. RealSelf
9. ScoreDoc
10. U.S. News Doctor Finder
11. Doctor.com
12. Yelp
13. Docspot
14. MD.com
15. TopDoctors

1. Google Business Profile

Google Business Profile is a free tool helping local businesses manage their online presence across Google Search and Google Maps.

Being listed here is crucial to new patient acquisition; most consumers worldwide choose a business listed on page 1 of Google search results.

2. Facebook

Facebook is the fastest-growing review platform. The Facebook Reviews app allows you to enable reviews on your practice’s Facebook page, creating a Reviews tab where patients can read and post reviews. 

The great thing about Facebook is that most patients already have accounts, so receiving patient ratings becomes a quick and hassle free process. 

3. WebMD

WebMD offers personalized health tools and assessments that help users understand their health risks, track conditions, and set wellness goals.

What sets it apart on the internet is its ability to connect users with physicians based on location, specialty, and the quality of care they deliver, all backed by real patient feedback.

WebMD also delivers up-to-date health news about the latest developments in the medical field. 

4. ZocDoc

ZocDoc empowers patients to search for providers by specialty, office location, and even a doctor’s credentials making it easier to find trusted care with a strong average rating and a track record of accurate diagnosis.

For providers, listing your practice on ZocDoc helps highlight your expertise and build credibility through real patient reviews.

For members, ZocDoc also offers the option to book appointments online instantly. ZocDoc shows up in the top results for 120 million annual doctor searches.

5. Vitals

Vitals is a user-friendly site to access detailed profiles of reliable healthcare providers and local doctors. It provides robust search filters to narrow searches based on specific criteria. 

It goes beyond doctor ratings by offering informative healthcare articles and guides to stay informed about their conditions and treatment options.

6. Healthgrades

Healthgrades is a go-to resource to access an extensive database of health professionals, hospitals, and clinics. 

Apart from reading healthcare reviews, users can access detailed profiles of medical professionals, including their qualifications, services, patient feedback, and even insurance information on Healthgrades.

7. RateMDs

RateMDs is a medical review site dedicated to helping patients find the best health professionals in their area. 

Its unique online rating system evaluates doctors based on various factors, including punctuality, staff, and bedside manner. This helps users decide their preferences more confidently and clearly.

RateMDs recognizes outstanding medical providers through annual “Top Doctors” and “Patient’s Choice” awards. These recognitions help patients identify reliable and highly rated physicians in their area.

8. RealSelf

RealSelf is a unique physician rating website specializing in cosmetic and aesthetic treatments.

One of RealSelf’s standout features is the extensive collection of before-and-after photos shared by patients. This helps them set realistic expectations and choose the right procedures and providers.

Beyond being a popular review site, it stands out as a community platform that enables users to ask questions and seek advice from medical professionals and fellow patients.

9. ScoreDoc

One of the reasons why ScoreDoc is on the list of best sites for doctor reviews is that it respects user privacy and offers the option to post both positive as well as negative online reviews anonymously.

This feature allows privacy not always available on other doctor review sites.

ScoreDoc utilizes artificial intelligence-based comment analysis of doctors, specialists, or medical clinics to help patients make informed judgments during their selection process.

The analysis calculates the overall sentiment of all reviews of the selected healthcare providers on the seven most used review platforms.

10. U.S. News Doctor Finder

U.S. News Doctor Finder is a reputable and reliable platform that goes beyond a physician’s rating website. The platform provides estimated costs for medical procedures. 

It ranks hospitals and healthcare facilities and provides procedure-specific data that allows patients to know specific medical treatments and surgeries.  It also includes information about doctors who offer telemedicine consultations. 

11. Doctor.com

On Doctor.com, users can search for doctors, learn about their educational background, read patient feedback, and even book appointments online directly through the platform.

It stands out in the list of reliable doctor review sites because it offers customizable patient forms that healthcare providers can use to streamline administrative processes. 

This efficiency benefits both the doctor and the patients.

12. Yelp

While Yelp is best known for restaurant and service business reviews, it’s also a powerful platform for healthcare professionals. Many patients use Yelp to search for doctors, dentists, chiropractors, and wellness providers, especially when looking for local options.

Yelp reviews often show up high in search results, making them a key part of a doctor’s online reputation.

Pro tip: Healthcare professionals should claim their Yelp Business Page to manage information, respond to reviews, and enhance local discoverability.

13. DocSpot

DocSpot is a dedicated healthcare search and review platform that helps patients find doctors, therapists, and other healthcare providers based on specialty, insurance accepted, and location.

It aggregates data from various sources to offer rich provider profiles, including education, affiliations, and reviews.

DocSpot is ideal for patients looking for in-network providers with verified experience and specialty-specific insights.

14. MD.com

Offers patients the ability to search for doctors by specialty and location, read reviews, and even book appointments online. It includes detailed profiles, credentials, and patient ratings.

MD.com also highlights availability for telemedicine and in-person visits, helping patients choose care that fits their preferences. Its streamlined appointment booking tool makes it a convenient option for busy individuals seeking quick access to care.

15. TopDoctors

Popular in global markets (including the US), TopDoctors showcases verified reviews and detailed doctor interviews. It’s especially strong for specialists and private practice physicians.

The platform vets each listed provider through a rigorous selection process, which enhances credibility and patient trust. Its high-quality video content and Q&A sections help patients better understand a doctor’s expertise before booking.

Why are patient reviews on doctor review sites important?

Patient reviews on doctor review sites are more than just testimonials, they are a crucial source of transparency, trust, and continuous improvement in healthcare.

These reviews influence patient choices, shape online reputations, and provide actionable feedback for providers.

For patients: empowering better healthcare choices

Doctor review sites allow patients to share their experiences openly and honestly, which benefits others in several key ways.

Builds trust and accountability

Reviews show that doctors are accountable for the quality of care they provide, from communication to outcomes.

Offers real-world insights

Future patients get a clearer picture of a doctor’s bedside manner, appointment wait times, staff professionalism, and overall care experience.

Reduces uncertainty and anxiety

Reading about other patients’ experiences helps ease concerns and boosts confidence in decision-making.

For healthcare providers: enhancing reputation and care delivery

Build a good online reputation

Positive reviews serve as social proof of a medical professional’s expertise, professionalism, and results, making them more attractive to prospective patients.

Identifies areas for improvement

Bad reviews give you critical insights into what needs improvement. The quicker you act on negative reviews, the less you will start to receive.

Boosts visibility in local search

Frequently reviewed and highly rated practices are more likely to appear in local search results, especially on platforms like Google.

What is doctor reputation management?

Doctor reputation management involves shaping how your medical practice appears online. Whether you’re an individual healthcare provider or part of a multi-location practice, your online reputation is crucial in a patient’s decision-making process. 

The following factors contribute to building and maintaining a positive reputation:

Patient reviews

Online reviews significantly influence a patient’s doctor or medical practice choice. 71% of surveyed patients use online reviews as the first step to finding a new doctor. Physician ratings on review websites can impact whether a patient chooses or avoids a particular doctor or clinic. 

Managing and responding to these reviews is essential for maintaining a positive online image because the better reviews you have as a physician, the more likely you are to see new patients.

Pro tip: Doctor reputation management platforms like Birdeye Reviews can help streamline this process, allowing you to monitor, manage, and respond to reviews efficiently.

Your website

Your website is a powerful tool to define your identity as a physician, highlight hospital affiliations and languages spoken, and boost SEO.

Updating it with fresh content like blog posts shows patients and search engines that you’re active, credible, and relevant. This relevancy can positively impact your local business SEO rankings, increasing the likelihood of attracting new patients.

In addition, consider incorporating Birdeye’s Webchat platform. It facilitates real-time communication with potential patients visiting your website. 

By offering instant assistance or answering questions quickly, you can create a more engaging user experience. Moreover, Webchat generates new patients by converting website visitors into leads and booking appointments online.

Social media profiles

A professional presence on platforms is an essential part of doctor reputation management.  

By leveraging Birdeye’s Social AI, healthcare providers can efficiently manage and enhance their social media presence. The AI-powered platform gives you a unified platform for publishing, engagement, and reporting so that you can: 

• Auto-generate content in minutes 
• Schedule multiple posts across account
• Engage your followers in real-time 
• Access royalty-free images & media
• Shrink your links
• Get suggestions for relevant hashtags 

It not only helps attract more patients by suggesting best time to post but also strengthens the overall online reputation of your medical practice.

Online listings 

Effectively managing your online listings is required for enhanced visibility, and Birdeye’s Listing provides a powerful solution. 

This AI-powered product ensures your practice is listed on various platforms. With it, businesses can optimize their information across multiple directories, enhancing their discoverability and credibility.

By leveraging the capabilities of Birdeye’s Listing, businesses can streamline their online presence and benefit from the AI-driven insights that help stay ahead in the competitive healthcare landscape. 

Pro tip: By leveraging the capabilities of Birdeye's Webchat and Listing, your strategy for doctor reputation management gains more credibility as you build a positive persona and actively generate new patient leads. 

How to list your practice on doctor review sites?

When establishing your presence on doctor review websites, ensure key details such as your name, address, and phone number must be precise. Google relies on accurate information to trust your practice as a reliable source. Discrepancies can result in a lower rank in local searches.

After confirming the accuracy of your business listing management, here’s how you can optimize your practice listing:

• Showcase your full story: Go beyond the basics, add your educational background, experience, and a compelling bio to build trust, especially for those seeking long-term health professionals.
• Make it visual: Add high-quality photos of your clinic or team to create a strong first impression.
• Promote your strengths: Highlight awards, specializations, and recognitions that set you apart.
• Leverage patient voice: Encourage reviews to boost credibility and influence patient decisions.

Recommended read: Check out how Birdeye’s online reputation management platforms make achieving this easy. 

How can you get new patient reviews from doctor review sites?

Getting consistent, high-quality patient reviews is essential for building trust and boosting visibility on doctor review sites. But many practices struggle with asking at the right time, using the right tools, or doing it consistently. Here’s a proven strategy to help you collect more reviews effectively:

Claim and optimize your profiles on top doctor review sites

Before you can collect reviews, patients need to be able to find and recognize your practice online.

• Set up your business account on top doctor review sites.
• Ensure your information is accurate and complete, including clinic hours, phone number, services, provider bios, and photos.

Ask patients for reviews regularly

Patients trust recent reviews more than outdated ones, and the higher your review volume, the more credibility you earn with both search engines and prospective patients.

• Use clear, polite language like: “We’d really appreciate your feedback! If you have a moment, please leave a review about your visit.”
• Include links in post-appointment emails or SMS messages, printed cards with QR codes, patient portals, or online check-out screens.

Automate review requests to save time and scale

The best way to increase review volume is by automating feedback requests after each visit using review management software like Birdeye.

Birdeye can easily integrate with your practice management system to trigger requests based on appointment status.

In fact, according to Birdeye State of Online Reviews 2025, 48% of healthcare review responses are now automated, saving time while keeping engagement high.

Case in point: Here is a Birdeye and Quick Care Med testimonial that highlights how not just users but working medical professionals also benefited from Birdeye Reviews AI.

Monitor and respond to reviews

Collecting reviews is only half the job. Monitoring and responding shows patients you care and encourages more feedback.

• Respond to every review, positive or negative professionally and promptly.
• Use AI-powered tools like Birdeye Reviews AI to generate compliant, empathetic responses at scale.
• Track trends in patient sentiment to spot improvement areas.

FAQs about doctor review sites

Build trust, rank higher, and keep patients coming back with Birdeye

Online reviews are now a deciding factor for patients choosing between providers. To stand out from local competitors and win trust, you need more than just good service, you need a consistent review management strategy that works at scale.

With Birdeye, you don’t just boost your online reputation, you gain real-time insights into what patients value most. This lets you personalize care, improve experiences, and create the kind of loyalty that keeps patients coming back. Watch a demo now.