The document discusses brand identity, positioning, and communicating brand messages. It defines brand identity and outlines the PCDL model for brand building which includes positioning the brand, communicating the brand message, delivering brand performance, and leveraging brand equity. Effective communication involves identifying target markets, objectives, messages, and media. Brand mascots and celebrity endorsements are discussed as communication tools, with mascots tending to be more effective at creating brand recall and social media engagement over time. Guidelines are provided for developing effective mascots and avoiding mascot failures.