Deliver 24/7 student service and scale staff with Agentforce. Enhance experiences across your institution with trusted AI at the center of every engagement. Agentforce augments and empowers staff with a deeply unified platform that maximizes productivity and drives student and institution success.
Agentforce for Education is an AI solution that helps education institutions to quickly build and deploy pre-built agent skills that serve use cases across every aspect of the learner lifecycle from prospect to alum.
Solve the biggest challenges across recruitment, admissions, student success, and advancement with purpose-built AI agents.
Agentforce offers pre-built agentic skills that empower recruiters, advisors, and advancement teams to be more efficient — freeing staff to focus on mission-critical work.
Agentforce contextualizes both structured data (like in your CRM) and unstructured data (like text documents or student advising cases) to help make the right recommendations faster.
Achieve a faster time to value with actions built specifically for recruiters, advisors and relationship officers, freeing them to focus on their most important tasks.
Agentforce integrates with existing systems and connects siloed data so every institution can understand and act on their prospective student, learner, alumni and donor data.
Nurture prospective students at critical moments by providing immediate personalized guidance. Agentforce surfaces relevant information from knowledge articles and institutional data, ensuring students get the answers they need 24/7 while reducing staff workload.
Boost advisor productivity with comprehensive student summaries of key advising details. Obtain campus policy-based insights and identify best-fit resources to deliver proactive student support. And automate next steps like task or case creation.
Provide staff with deep insights about its alumni and donors by referencing data across disparate internal sources. Agentforce's intuitive natural language interface transforms research by enabling users to easily ask questions conversationally and receive actionable answers.
Handle any operational need. With Agentforce, you can quickly create any AI agent from scratch using a wealth of industry data, processes, and functionality.
AI Prebuilt for your Institution
Quickly build your agents with pre-built skills for Education.
Low-code Tools for Quick Customization
Build, test and innovate on custom agents with clicks not code and implement swiftly.
Built-in Data Security
Take advantage of the Einstein Trust Layer for data privacy and security along with industry specific regulatory compliance.
Try Education Cloud free for 30 days. No credit card. No installations.
Elevate the education experience with the #1 CRM for learner and institution success.
Learn more from leading institutions who are planning their AI roadmap.
AI agents in education are autonomous systems that perceive their environment and act in pursuit of specific education goals, and are designed to support and enhance the experiences of both students and educators. These systems might, for example, monitor engagement trends to help institutions identify at-risk students earlier, or manage logistical tasks like scheduling or navigating the admissions funnel. Their defining traits of autonomy and adaptability allow them to act as responsive, always-available partners in the learning journey.
Agentic AI in education is a system that acts autonomously on behalf of students, teachers, and administrators so it can seamlessly monitor progress, learning patterns, and needs with minimal intervention. It supports dynamic learning environments by offering personalized recommendations, identifying students needing help, and adapting over time. This makes it especially valuable for fostering more responsive and individualized educational experiences compared to other types of AI.
AI agents in education offer hyper-personalized instruction, real-time adaptive feedback, and proactive risk mitigation. They tailor content to individual needs, provide immediate corrections and explanations, and identify at-risk students early. By automating administrative tasks, they reduce faculty and staff workload, allowing more focus on teaching and student engagement. Additionally, AI agents can facilitate collaborative learning by forming effective student groups, enhancing the overall educational experience.
Agentic AI in education delivers value through adaptive learning pathways, where AI agents personalize content and pacing for individual students. Autonomous tutoring agents offer real-time, individualized support, while intelligent administrative automation handles routine tasks like scheduling and course registration, freeing faculty and staff to focus on teaching. AI also facilitates collaborative group formation, creating well-balanced student teams, and provides proactive student support by monitoring performance and engagement to address issues early.
Agentforce for Education is an AI solution designed to support the entire learner lifecycle, from recruitment to advancement. It provides pre-built agent skills for 24/7 resolution of student inquiries, personalized responses, and comprehensive student summaries. The solution integrates with existing systems, connects siloed data, and offers data-driven insights to enhance processes and staff productivity. Low-code tools and built-in data security ensure easy customization and compliance with regulations.
Agentforce for Education provides 24/7 resolution of student inquiries, personalized responses, and comprehensive student summaries. It integrates with existing systems, connects siloed data, and offers data-driven insights to enhance processes and staff productivity. Low-code tools and built-in data security ensure easy customization and compliance with regulations. In the education industry, it supports tasks like recruitment, student support, and alumni engagement, improving the learner experience and operational efficiency.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.